FREQUENTLY ASKED QUESTIONS - DRY HIRE
WHERE IS YOUR WAREHOUSE TO COLLECT FROM?
The address is 1/21 Pound Street, Dutton Park 4102.
HOW LONG IS THE HIRE PERIOD?
The prices on our website are for a standard 3 to 4 day hire.
However, we do offer long term hire of our products. Get in touch with the team directly if this is something you are interested in.
TAKING CARE OF HIRED ITEMS
You must take all reasonable steps to protect the items supplied from loss or damage. You also must consider wet weather options as items cannot be left uncovered overnight. Items returned with damage will be assessed on a case by case basis with cleaning, repair, or replacement costs passed on to you.
CLEANING AND RETURN OF ITEMS
We require that you return the equipment in the same condition that it was provided. Furniture must be wiped and free of any food, beverage or external conditions. Glassware, crockery, and cutlery must be rinsed at a minimum and placed in the original packaging. Fabric and linen does not need to be washed, but must be folded and placed in the container provided.
HOW DO I HIRE THROUGH YOUR WEBSITE?
Add to your shopping cart the items you wish to hire.
On checkout, indicate the date/s you require the items for.
- This does not guarantee that the items will be available on your date.
- We will check if your items are available and get in touch to confirm your order. Should your items not be available, we will provide a suitable alternative or a full refund.
- Select the correct option: Delivery & Collection, or Pick up from our warehouse.
- The prices provided on checkout are for pick up on Thursday between 9am - 5:30pm and drop off being Monday 9am - 5:30pm. If you require outside of these hours, you can still checkout via the website and we will be in touch to confirm the additional costs which will be invoiced seperately.
-Pay using the checkout, and we will be in touch within 1 working day to confirm your booking.
If you have any issues or feedback on this process, please get in contact with our team and we can help guide you through the process.
WHICH AREAS DO YOU SERVICE?
We are located in Brisbane, but we have serviced events such as Sunshine Coast to Sydney. Don't hesitate to contact the office if your event is outside the South East Queensland area.
YOUR VEHICLE
We prefer that your vehicle is enclosed or has suitable weather cover (such as a tarpaulin) at a minimum. We reserve the right to refuse the departure of your booked items should you arrive in an unsuitable vehicle. Please bring packing blankets, tie downs, and ropes to protect hire items from damage. If your order is large or an awkward shape, we highly recommend a minimum of two people to safely lift and load.
FREQUENTLY ASKED QUESTIONS - STYLING
HOW DO I KNOW IF I NEED A STYLIST?
A wedding stylist is an ideal investment for couples who want to create a visually beautiful and stress-free wedding experience. Most couples simply don’t have the time, skills or connections to organise all of the finer details for their day - but these are the details that make all the difference for a truly unforgettable event!
We also find many of our couples have a vision in mind, but no idea how to tie their ideas together into a cohesive theme. A wedding stylist has the creative skills and industry expertise to make your vision a reality. We ensure every last detail - from furniture and decor to flowers, stationery and lighting - works harmoniously together to achieve your desired atmosphere. Not to mention saving you countless hours (and a whole lotta stress) trying to do it all on your own!
WHAT IS THE DIFFERENCE BETWEEN A WEDDING STYLIST AND A WEDDING PLANNER?
Essentially, a wedding stylist will focus on how your day is going to look and feel, and the atmosphere you want to achieve. We will also arrange all the décor & furniture to complement your overall theme.
On the other hand, a wedding planner is more like the “project manager” of your wedding. With strong skills in organisation, multitasking and communication, they’re the ones responsible for the function and flow of your wedding, including managing your suppliers, developing a timeline, and troubleshooting any issues that may arise on the day.
I HAVE A BUDGET I NEED TO STICK TOO, CAN YOU HELP ME CREATE SOMETHING BEAUTIFUL FOR THAT PRICE?
Of course! If you’ve got a strict budget in mind, the sooner you share it with us the better! We’re always transparent with our clients, giving realistic expectations, getting super creative and helping them achieve the biggest impact, regardless of their spend.
IF I PAY A BOOKING FEE TO LOCK IN YOUR STYLING SERVICE, IS IT REFUNDABLE?
Unfortunately, not. When you book our styling service, we allocate our time and resources to you exclusively, which means we turn away all other enquiries interested in your date. Your booking fee also covers our time spent on design, administration, and preparation in the lead up to your event. Unfortunately, our investment of time and resources cannot be recouped, meaning your booking fee remains non-refundable and non-transferrable.
WHAT DOES MY BOOKING DEPOSIT INVOICE COVER?
The deposit is 30% off your base package quoted amount. The payment secures our styling services for your wedding date also. This amount is deducted from your final invoice and is not refundable as per above.
FREQUENTLY ASKED QUESTIONS - PLANNING & COORDINATION
CAN I HAVE A PLANNER WITHOUT A STYLING SERVICE?
Styling is our core business and we offer wedding planning as an add on services exclusively to our styling clients. We completely understand that no two couples are ever the same, which is why we offer a range of different packages to suit your needs.
Some of our couples decide to work with our wedding planner from the very beginning, while others may prefer to add a planning package closer to the day. Whether you want someone to oversee your entire event, finesse the finer details, or simply just host your ceremony - we can help.
WHY CHOOSE MAIN EVENT WEDDINGS?
We know that your wedding is a once in a lifetime occasion and you only get one chance to get it right and so do WE!
With more than 12 years experience in designing and styling ceremonies and receptions in Brisbane & beyond you can trust our team to give you the wedding of your dreams!
Our team of creative specialists are experienced, passionate and committed to providing excellent service, ensuring we exceed client expectations and create flawless event outcomes.